The blog

Field notes from the diagnosis.

What we see inside small businesses trying AI. The fixes that stuck, the tools that got abandoned, and what to check first.

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AI policy AI Acceptable Use Policy: What a Small Firm Needs An AI acceptable use policy for a small business fits on one page: approved tools, a data traffic light, a human check and eight clauses you can copy. / 7 min Shadow AI Shadow AI: How to Find the AI Tools Your Staff Use Shadow AI is any AI tool staff use for work without your sign-off. Here are the five places to find it in an afternoon and a rule for what to keep. / 7 min AI readiness assessment AI Readiness Assessment: A Checklist for Small Firms An AI readiness assessment scores whether your business can run AI on one real problem. What it covers, how it differs from an AI audit, and a checklist. / 7 min AI adoption Why AI Tools Get Abandoned: The Workflow-Fit Failure Most AI tools that get abandoned work technically. They fail on workflow fit. Here are the diagnosis questions that catch it before build starts. / 7 min AI strategy Where to Start With AI: Score Your Workflows First Where to start with AI: score every workflow on volume, structure and cost of delay, instead of piloting whatever the loudest person asked for. / 6 min Build vs buy Why Internal AI Builds Fail: The MIT NANDA Findings MIT's NANDA report found internally built AI tools reach production at roughly a third the rate of vendor-built ones. Here's what the data shows and why. / 5 min AI strategy The AI Vendor Proof of Concept: A Three-Week Framework How to test a vendor's AI tool on your own work in three weeks before committing budget, and what each week must prove. / 6 min Consulting The Consulting Staffing Pyramid Problem, Explained Why the senior partner in the pitch meeting rarely does the diagnostic work, and what AI is doing to the pyramid model that made this normal. / 6 min AI strategy How to Keep Company Data Out of AI Model Training Company data stays out of AI model training through vendor contract terms, routing and data classification, not a single settings toggle. / 7 min AI strategy Build vs Buy AI: How a Small Business Should Decide Decide build vs buy for AI by scoring differentiation and data advantage, not by comparing sticker prices. Here is the framework we use. / 7 min AI governance AI Governance for Small Businesses: Build It In What AI governance actually means for small businesses, and why it gets decided when systems are set up, not when a policy is written. / 7 min AI audit How an AI Audit Works: Process and Deliverables The AI audit is the diagnostic phase before any build. Here is how one runs: the process, what gets examined, and what you receive. / 7 min
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